Terms

Terms and refund policy.

Last updated 13 November 2026.

The services

1-1 sessions and shop audits are advisory services provided by Shahid Iqbal Samo. Advice is based on the information you share and on my experience. Results are not guaranteed.

Booking and payment

Sessions are paid in full at booking, by card in US dollars or by bank transfer in PKR. Shop audits are paid in full in US dollars before work starts.

Rescheduling a session

You can reschedule free of charge up to 24 hours before your session. Inside 24 hours you can reschedule once.

Session refunds

You can cancel for a full refund up to 24 hours before your session. Inside 24 hours there is no refund. A missed session without notice is not refunded.

Shop audit refunds

You can get a full refund at any time before I start work on your audit. Once work has started the fee is not refundable.

Audit delivery

Your audit report, strategy and 90 day plan are delivered within 48 hours of receiving access to your shop.

Confidentiality

Your shop data and any access you give are used only for your session or audit and are never shared.

Questions

Email contact@shahidiqbalsamo.com and I will help.